Paid media

Three questions before any ad goes live

Three questions before any ad goes live

Three questions before any ad goes live

Who is it for, what should they do next, and how will we know it worked?

Who is it for, what should they do next, and how will we know it worked?

Portrait of Aisha Karim, the author of this note

Aisha Karim

Head of paid media

3

min

We have a small ritual in the studio. Before any ad goes live, the person who built it has to answer three questions out loud to someone else. It takes about three minutes and it has saved us from more bad launches than any tool we own.

The questions are plain. They are not about targeting settings or bid strategies. They are about whether the ad is ready to meet a real person.

Question one: who is it for?

Say it as a single person, not a group. A café owner who is tired of slow weekday afternoons. A parent looking for a swim class that starts in January.

If the answer is anyone who might be interested, the ad is not ready. An ad that tries to talk to everyone usually speaks to nobody, and the platform will spend your money finding out.

Use the answer to check the ad itself. Read the headline as that person. Does it use their words or yours? Does the picture look like their world? If you find yourself explaining the ad, the ad is not doing its job.

Question two: what should they do next?

One action, and it must be obvious. Book a call, claim the offer, download the guide. If the ad asks for two things, you will usually get neither.

Then follow the click. Open the page the ad leads to on your phone, with your thumb, as the person from question one. Is the action there within a few seconds, without scrolling? Does the page repeat the promise the ad made?

More campaigns are lost on this step than any other. The ad gets the click, the page forgets what was promised, and the money is gone. A good ad on a bad page is a bad ad.

If you cannot answer all three, the ad is not ready.

Question three: how will we know it worked?

Pick the number now, before any data exists. Not a feeling and not several numbers. One result, with a figure and a date. At least 20 bookings by the end of week three, at no more than $65 each.

Writing it down in advance protects you from the most common trap: looking at what happened and then deciding that was the goal all along. If the ad gets lots of clicks and no bookings, a vague goal lets you call it a success. A clear one tells you the truth.

Add the date you will look, and what you will do if it misses. Pause, change the headline, or give it another week. Deciding early keeps you from arguing yourself into more spending.

The tracking check

Before you answer question three, test that you can actually measure it. Click your own ad, do the action, and confirm that the booking shows up where you will be looking. Ten minutes now can save a month of guessing.

What happens when you cannot answer

Sometimes one of the questions stalls the whole team. That is useful. It means the ad was about to go out with a hole in it, and you found the hole before it cost you money.

Stop and fix the answer. If it is who, go back to the brief. If it is what next, simplify the offer. If it is how we will know, talk to whoever owns the result and agree on a number.

It will feel like a delay. It is almost always faster than running a campaign you cannot read.

In short.

If you only have a minute, these are the three things to keep.

  1. 1

    Name the one person the ad is for, in a sentence, before you write the first line.

    Name the one person the ad is for, in a sentence, before you write the first line.

  2. 1

    Name the one person the ad is for, in a sentence, before you write the first line.

  3. 1

    Name the one person the ad is for, in a sentence, before you write the first line.

  4. 2

    Decide the single next step, and make sure the page after the click delivers it.

    Decide the single next step, and make sure the page after the click delivers it.

  5. 2

    Decide the single next step, and make sure the page after the click delivers it.

  6. 2

    Decide the single next step, and make sure the page after the click delivers it.

  7. 3

    Agree on the number that means this worked, and the date you will look at it.

    Agree on the number that means this worked, and the date you will look at it.

  8. 3

    Agree on the number that means this worked, and the date you will look at it.

  9. 3

    Agree on the number that means this worked, and the date you will look at it.

About the author

Portrait of Aisha Karim, the author of this note

Written by

Aisha Karim

Aisha Karim

Head of paid media at Veltiq

Runs the budgets and the bidding. Starts small, scales what earns its place, and cuts what does not without drama.

Portrait of Aisha Karim, the author of this note

Written by

Aisha Karim

Head of paid media at Veltiq

Runs the budgets and the bidding. Starts small, scales what earns its place, and cuts what does not without drama.

Portrait of Aisha Karim, the author of this note

Written by

Aisha Karim

Head of paid media at Veltiq

Runs the budgets and the bidding. Starts small, scales what earns its place, and cuts what does not without drama.

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